Monitoring - Envoy Kiosk v5.59.0 has been released to the App Store with changes aimed at stabilizing the printer functionality issues. We are monitoring the situation to confirm the fix is working as expected.
Jan 24, 2026 - 18:35 PST
Jan 24, 2026 - 18:35 PST
Update - We continue to investigate reports of customers experiencing difficulties printing badges in the Envoy Kiosk App. Our team has identified a potential code issue that may be contributing to this behavior and is working to confirm the root cause.
We will provide another update as soon as we have more information.
Jan 23, 2026 - 18:24 PST
We will provide another update as soon as we have more information.
Jan 23, 2026 - 18:24 PST
Investigating - We are currently investigating issues related to Visitors device connectivity that may be impacting badge printing functionality for some customers. Our team is actively working to identify the root cause and assess for a resolution; updates will be shared as more information becomes available.
We appreciate your understanding - for any additional questions or feedback, please contact the Customer Support team via live chat or hi@envoy.com!
Jan 23, 2026 - 15:07 PST
We appreciate your understanding - for any additional questions or feedback, please contact the Customer Support team via live chat or hi@envoy.com!
Jan 23, 2026 - 15:07 PST
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Scheduled Maintenance
01.30.2026 Envoy Scheduled Maintenance (EU/US) Jan 30, 2026 18:00-22:00 PST
Envoy will be performing scheduled maintenance on Friday, January 30, 2026, from 6:00 PM to 10:00 PM PT. This maintenance will impact both our U.S. and EU instances, and customers may experience temporary downtime during this window.
If you have any questions or concerns, please contact Envoy Customer Support at hi@envoy.com
or via the live chat messenger in the bottom-right corner of the Envoy dashboard.
Posted on Jan 21, 2026 - 22:56 PST
If you have any questions or concerns, please contact Envoy Customer Support at hi@envoy.com
or via the live chat messenger in the bottom-right corner of the Envoy dashboard.
Posted on Jan 21, 2026 - 22:56 PST