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All Systems Operational

Uptime over the past 90 days. View historical uptime.
Envoy Dashboard ? Operational
90 days ago
100.0 % uptime
Today
Visitor registration ? Operational
90 days ago
100.0 % uptime
Today
Analytics Operational
90 days ago
100.0 % uptime
Today
Mobile Operational
90 days ago
100.0 % uptime
Today
Workplace Operational
90 days ago
99.98 % uptime
Today
Employee Registration Operational
90 days ago
100.0 % uptime
Today
Desks Operational
90 days ago
99.99 % uptime
Today
Deliveries ? Operational
90 days ago
100.0 % uptime
Today
Rooms ? Operational
90 days ago
99.97 % uptime
Today
Maps Operational
90 days ago
99.94 % uptime
Today
Integrations Operational
90 days ago
100.0 % uptime
Today
Auto Check-in via Access Control Operational
Auto-Check in via Wifi Integrations Operational
90 days ago
100.0 % uptime
Today
Developer API Operational
Partner Integrations Operational
Notifications Operational
Email notifications Operational
SMS notifications ? Operational
Push notifications Operational
Slack notifications ? Operational
Infrastructure Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Apr 3, 2025

No incidents reported today.

Apr 2, 2025
Visitor Log may appear empty after navigating to the Invite Log
Resolved - The incident has been resolved and we are continuing to monitor performance.
Apr 2, 06:30 PDT
Monitoring - A fix has been implemented and we are monitoring performance.
Apr 2, 06:00 PDT
Investigating - We are receiving some reports that when leaving the Visitor Log on the Envoy Web Dashboard, navigating to the Invite Log and then back to the Visitor Log, the Visitor Log may appear empty.

Logging out of the dashboard and then back in should return normal functionality. Our teams are investigating the cause.
Apr 2, 05:57 PDT
Apr 1, 2025
Real-Time Analytics are temporarily paused
Postmortem - Read details
Apr 3, 10:26 PDT
Resolved - The underlying task has been completed, and analytics data is now up to date. We appreciate your patience while the functionality was being restored.
Apr 1, 21:44 PDT
Investigating - Due to an internal process temporarily impacting system performance, we've paused the tasks that update analytics in real time. These processes will resume after office hours, and we expect analytics functionality to be fully restored by 9 PM PST.

Until then, dashboards may show stale data. We appreciate your understanding.

For any questions/concerns, please reach out to Envoy Support via hi@envoy.com
Apr 1, 16:21 PDT
Aruba ClearPass indicating "In Progress" on the Visitor Log
Resolved - Our partner, Aruba ClearPass has confirmed that this issue is fixed
Apr 1, 13:45 PDT
Update - We are continuing to work on a fix for this issue.
Apr 1, 10:28 PDT
Update - We have identified that the Aruba Clearpass API is currently down and Aruba are currently investigating the cause and identifying a solution.
Apr 1, 09:29 PDT
Identified - Some users are reporting that the Aruba Clearpass integration is not sending Wi-Fi credentials to Visitors, with a status of "In Progress" shown on the Visitor Entry. Our team are investigating possible causes at this time.
Apr 1, 06:08 PDT
Mar 31, 2025

No incidents reported.

Mar 30, 2025

No incidents reported.

Mar 29, 2025

No incidents reported.

Mar 28, 2025
[03/28/2025] - Envoy API experiencing issues
Resolved - This issue has been resolved
Mar 28, 15:16 PDT
Investigating - We are aware of an ongoing issue with the Envoy API's Flows endpoint. Our team is investigating to determine the cause.
Mar 28, 14:15 PDT
Mar 27, 2025

No incidents reported.

Mar 26, 2025
03/26/2025 - Maps and Rooms tabs Not Loading
Resolved - The incident has been resolved. Please reach out to Envoy Support via hi@envoy.com for any questions/concerns!
Mar 26, 17:27 PDT
Monitoring - The rooms and maps should be operational now, and we are currently monitoring
Mar 26, 16:52 PDT
Investigating - We are investigating an issue with maps and rooms tab not loading. Our team is actively working to determine the cause.

We apologize for the inconvenience this has caused and appreciate your patience while our team is working on it. For any questions, please reach out to Envoy Support via hi@envoy.com
Mar 26, 16:16 PDT
Mar 25, 2025

No incidents reported.

Mar 24, 2025

No incidents reported.

Mar 23, 2025

No incidents reported.

Mar 22, 2025

No incidents reported.

Mar 21, 2025
US/EU Maintenance
Completed - The scheduled maintenance has been completed.
Mar 21, 22:05 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 21, 21:05 PDT
Scheduled - We are extending the maintenance another hour due to unforseen events.
Mar 21, 21:02 PDT
03.21.2025 [US/EU] Envoy Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Mar 21, 21:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 21, 19:00 PDT
Scheduled - Envoy will be undergoing scheduled maintenance Friday, March 21, 2025 from 7:00 - 9:00 PM PT; THE Envoy dashboard and all other applications will be unavailable during this period.

For any questions or concerns please contact Envoy Support at hi@envoy.com or via the live chat messenger.
Feb 28, 18:25 PST
Mar 20, 2025

No incidents reported.

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