Investigating - Due to an internal process temporarily impacting system performance, we've paused the tasks that update analytics in real time. These processes will resume after office hours, and we expect analytics functionality to be fully restored by 9 PM PST.
Until then, dashboards may show stale data. We appreciate your understanding.
For any questions/concerns, please reach out to Envoy Support via hi@envoy.com
Apr 01, 2025 - 16:21 PDT
Envoy Dashboard
?
Operational
90 days ago
100.0
% uptime
Today
Visitor registration
?
Operational
90 days ago
100.0
% uptime
Today
Analytics
Degraded Performance
90 days ago
100.0
% uptime
Today
Mobile
Operational
90 days ago
100.0
% uptime
Today
Workplace
Operational
90 days ago
99.98
% uptime
Today
Employee Registration
Operational
90 days ago
100.0
% uptime
Today
Desks
Operational
90 days ago
99.99
% uptime
Today
Deliveries
?
Operational
90 days ago
100.0
% uptime
Today
Rooms
?
Operational
90 days ago
99.97
% uptime
Today
Maps
Operational
90 days ago
99.93
% uptime
Today
Integrations
Operational
90 days ago
100.0
% uptime
Today
Auto Check-in via Access Control
Operational
Auto-Check in via Wifi Integrations
Operational
90 days ago
100.0
% uptime
Today
Developer API
Operational
Partner Integrations
Operational
Notifications
Operational
Email notifications
Operational
SMS notifications
?
Operational
Push notifications
Operational
Slack notifications
?
Operational
Infrastructure
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Related
No incidents or maintenance related to this downtime.
Resolved -
Our partner, Aruba ClearPass has confirmed that this issue is fixed
Apr 1, 13:45 PDT
Update -
We are continuing to work on a fix for this issue.
Apr 1, 10:28 PDT
Update -
We have identified that the Aruba Clearpass API is currently down and Aruba are currently investigating the cause and identifying a solution.
Apr 1, 09:29 PDT
Identified -
Some users are reporting that the Aruba Clearpass integration is not sending Wi-Fi credentials to Visitors, with a status of "In Progress" shown on the Visitor Entry. Our team are investigating possible causes at this time.
Apr 1, 06:08 PDT
Resolved -
This issue has been resolved
Mar 28, 15:16 PDT
Investigating -
We are aware of an ongoing issue with the Envoy API's Flows endpoint. Our team is investigating to determine the cause.
Mar 28, 14:15 PDT
Resolved -
The incident has been resolved. Please reach out to Envoy Support via hi@envoy.com for any questions/concerns!
Mar 26, 17:27 PDT
Monitoring -
The rooms and maps should be operational now, and we are currently monitoring
Mar 26, 16:52 PDT
Investigating -
We are investigating an issue with maps and rooms tab not loading. Our team is actively working to determine the cause.
We apologize for the inconvenience this has caused and appreciate your patience while our team is working on it. For any questions, please reach out to Envoy Support via hi@envoy.com
Mar 26, 16:16 PDT
Completed -
The scheduled maintenance has been completed.
Mar 21, 21:00 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 21, 19:00 PDT
Scheduled -
Envoy will be undergoing scheduled maintenance Friday, March 21, 2025 from 7:00 - 9:00 PM PT; THE Envoy dashboard and all other applications will be unavailable during this period.
For any questions or concerns please contact Envoy Support at hi@envoy.com or via the live chat messenger.
Feb 28, 18:25 PST