Resolved -
The incident should be resolved now. Deliveries can be accessed via dashboard and packages can be scanned via mobile app
Sep 5, 10:54 PDT
Monitoring -
A fix has been implemented and we are currently monitoring the results.
Sep 5, 05:27 PDT
Identified -
The cause has been identified and we are rolling out a fix and will monitor the results.
Sep 5, 05:20 PDT
Investigating -
We are currently investigating an issue where some customers may be unable to access the Delvieries tab on the Envoy Dashboard, or scan new packages with the Envoy Mobile App.
Our team investigating at the moment and we will post an update shortly.
Sep 5, 03:02 PDT