Intermittent issues on Visitors page of the Dashboard

Incident Report for Envoy

Resolved

This incident has been resolved as of 2:30pm PT. Please reach out to Support via hi@envoy.com or the web messenger should you experience any additional issues.

Posted Aug 09, 2022 - 15:07 PDT

Monitoring

We have implemented a fix and are closely monitoring the issue for any continued degradation in the Visitors experience.

Posted Aug 09, 2022 - 13:28 PDT

Identified

The root cause of the intermittent issues has been identified and we are working towards a fix.

Posted Aug 09, 2022 - 13:17 PDT

Investigating

We have seen some reports of customers having issues loading the Visitors page on the Envoy Dashboard. We are currently investigating and will provide more details soon.

Posted Aug 09, 2022 - 12:49 PDT

This incident affected: Envoy dashboard.