Resolved -
The incident has been resolved, and we are continuing to monitor performance.
Oct 9, 07:54 PDT
Monitoring -
A fix has been implemented and we are monitoring the results.
Oct 9, 07:45 PDT
Identified -
The issue has been identified and a fix is being tested.
Oct 9, 07:03 PDT
Investigating -
We have received reports that some users are unable to sign in their visitors from the Invite Log on the Envoy dashboard. Signing in Visitors on the Visitor Kiosk iPad and Visitor Log is unaffected.
Our teams are investigating the issue at the moment.
Oct 9, 05:47 PDT