Envoy will be undergoing scheduled maintenance on Friday, March 31, 2023 from 6:00 - 10:00pm PST; during this particular maintenance window there will be downtime as we will be upgrading our database accordingly. Posted on
Mar 17, 2023 - 14:47 PDT
Resolved -
The issue has been resolved by Twilio.
Mar 21, 20:05 PDT
Monitoring -
We are currently experiencing delays with delivering SMS notifications due to Twilio, our SMS service provider. Please see https://status.twilio.com/ for additional details.
Mar 21, 17:24 PDT
Resolved -
This incident has been resolved and functionality to our core analytics pages has been restored; please note that embedded reports will specifically be unavailable until further notice.
Mar 19, 14:39 PDT
Identified -
The following Analytics pages are currently being affected by this disruption.
Protect Location Analytics Visitors Location Analytics Visitors Visitor/Invites Export Deliveries Location Analytics Desks Location Analytics Protect Global Analytics Visitors Global Analytics Visitors Global Scheduled Reports Desks Global Analytics
Mar 19, 12:24 PDT
Investigating -
We are currently experiencing a disruption of service to our analytics components. Our engineering team is working to identify a fix; additional updates will be provided as soon as possible.
Mar 19, 11:19 PDT