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All Systems Operational
Uptime over the past 90 days. View historical uptime.
Envoy dashboard ? Operational
90 days ago
99.97 % uptime
Today
Visitor registration ? Operational
90 days ago
99.97 % uptime
Today
Deliveries ? Operational
90 days ago
100.0 % uptime
Today
Rooms ? Operational
90 days ago
100.0 % uptime
Today
Desks Operational
90 days ago
100.0 % uptime
Today
Mobile Operational
90 days ago
99.9 % uptime
Today
Notifications (Core) ? Operational
Email notifications Operational
SMS notifications ? Operational
Push notifications Operational
Notification integrations Operational
Slack notifications ? Operational
Chargebee Email Operational
Additional integrations Operational
Box ? Operational
G Suite ? Operational
Infrastructure Operational
Heroku Operational
Stripe API Operational
AWS s3-us-standard Operational
Chargebee API Operational
Cloudflare Norfolk, VA, United States - (ORF) Operational
Cloudflare San Jose, CA, United States - (SJC) Operational
Cloudflare Load Balancing and Monitoring Operational
Cloudflare Cloudflare Authoritative DNS Operational
Intercom Web Messenger Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance
6/3/22 Database Upgrade Jun 3, 18:00-19:30 PDT
Envoy will conduct database maintenance on 6/3/22 between 6:00 - 7:30pm PST for our Rooms and Desks products. The expected downtime, when the database will be unreachable, will be approximately 30 minutes during the scheduled maintenance window.
Posted on May 16, 13:53 PDT
Past Incidents
May 19, 2022

No incidents reported today.

May 18, 2022

No incidents reported.

May 17, 2022
Degraded performance on some Envoy service
Resolved - This incident has been resolved.
May 17, 10:00 PDT
Identified - We are seeing some issues affecting experiences within the Envoy dashboard and app that are causing issues with the sign-in process.
May 17, 09:21 PDT
May 16, 2022

No incidents reported.

May 15, 2022

No incidents reported.

May 14, 2022

No incidents reported.

May 13, 2022

No incidents reported.

May 12, 2022

No incidents reported.

May 11, 2022
iOS Users Unable to Download Envoy App Store
Resolved - The Envoy Mobile App is now available via the AppStore for iOS users.
May 11, 14:21 PDT
Monitoring - We have identified the solution and are waiting for app approval for it to be made available via the AppStore Until then please use this link to download the Envoy Mobile (https://apps.apple.com/us/app/envoy/id983102576)
May 11, 10:28 PDT
Update - We have identified the solution and are waiting for app approval for it to be made available via the AppStore" Until then please use this link to download the Envoy Mobile https://apps.apple.com/us/app/envoy/id983102576
May 11, 10:27 PDT
Update - We are continuing to work on a fix for this issue.
May 11, 10:26 PDT
Identified - This issue has been identified and we are working to resolve it.
May 11, 07:26 PDT
Investigating - iOS users are getting a message stating “app not available, this app is currently not available in your country or region.”
May 11, 06:55 PDT
Unable to create new invite
Resolved - This issue has been resolved.
May 11, 12:31 PDT
Monitoring - A fix has been deployed and we are monitoring
May 11, 12:28 PDT
Investigating - We are aware of an issue where users are unable to create a new invite via the dashboard

When you click on a new invite, the page just keeps loading

We are investigating the issue
May 11, 12:05 PDT
May 10, 2022

No incidents reported.

May 9, 2022

No incidents reported.

May 8, 2022

No incidents reported.

May 7, 2022

No incidents reported.

May 6, 2022

No incidents reported.

May 5, 2022

No incidents reported.

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