All Systems Operational
Envoy dashboard ? Operational
90 days ago
99.98 % uptime
Today
Visitor registration ? Operational
90 days ago
100.0 % uptime
Today
Deliveries ? Operational
90 days ago
100.0 % uptime
Today
Rooms ? Operational
90 days ago
99.89 % uptime
Today
Desks Operational
90 days ago
99.99 % uptime
Today
Mobile Operational
90 days ago
99.93 % uptime
Today
Notifications (Core) ? Operational
Email notifications Operational
SMS notifications ? Operational
Push notifications Operational
Notification integrations Operational
Slack notifications ? Operational
Chargebee Email Operational
Additional integrations Operational
Box ? Operational
G Suite ? Operational
Infrastructure Operational
Heroku Operational
Stripe API Operational
AWS s3-us-standard Operational
Chargebee API Operational
Cloudflare Norfolk, VA, United States - (ORF) Operational
Cloudflare San Jose, CA, United States - (SJC) Operational
Cloudflare Load Balancing and Monitoring Operational
Cloudflare Cloudflare Authoritative DNS Operational
Intercom Web Messenger Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Update - We will be undergoing scheduled maintenance during this time.
Aug 31, 11:23 PDT
Scheduled - Envoy will be undergoing an upgrade for two of our databases during this time. This will affect all services and the platform will be unavailable while maintenance is being held.
Aug 16, 21:36 PDT
Past Incidents
Sep 24, 2021

No incidents reported today.

Sep 23, 2021

No incidents reported.

Sep 22, 2021
Resolved - We have identified above normal delays in the Envoy dashboard this morning that may have impacted host notifications, the visitor log and certain integrations. Issues were believed to be intermittent and subsequently resolved but the team is working diligently to confirm and will provide an update shortly.
Sep 22, 05:00 PDT
Sep 21, 2021

No incidents reported.

Sep 20, 2021

No incidents reported.

Sep 19, 2021

No incidents reported.

Sep 18, 2021

No incidents reported.

Sep 17, 2021

No incidents reported.

Sep 16, 2021

No incidents reported.

Sep 15, 2021

No incidents reported.

Sep 14, 2021
Resolved - This incident has been resolved.
Sep 14, 05:57 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
Sep 14, 05:43 PDT
Identified - The issue has been identified and a fix is being implemented.
Sep 14, 05:18 PDT
Update - We are continuing to investigate this issue.
Sep 14, 05:09 PDT
Investigating - We are currently experiencing a partial service disruption to our Mobile app.

Our engineering team is working to identify the root cause and implement a solution. Users trying to sign-in may be affected.

We will send an additional update in the next 30 minutes.
Sep 14, 05:05 PDT
Sep 13, 2021

No incidents reported.

Sep 12, 2021

No incidents reported.

Sep 11, 2021

No incidents reported.

Sep 10, 2021

No incidents reported.