All Systems Operational
Envoy dashboard ? Operational
90 days ago
99.86 % uptime
Today
Visitor registration ? Operational
90 days ago
99.93 % uptime
Today
Deliveries ? Operational
90 days ago
99.96 % uptime
Today
Rooms ? Operational
90 days ago
99.96 % uptime
Today
Desks Operational
90 days ago
99.96 % uptime
Today
Mobile Operational
90 days ago
99.91 % uptime
Today
Integrations Operational
90 days ago
99.85 % uptime
Today
Slack notifications ? Operational
Chargebee Email Operational
Auto Check-in via Access Control Operational
Brivo Operational
90 days ago
99.87 % uptime
Today
Wifi Integrations Operational
90 days ago
99.51 % uptime
Today
Notifications (Core) ? Operational
Email notifications Operational
SMS notifications ? Operational
Push notifications Operational
Infrastructure Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Dec 10, 2024

No incidents reported today.

Dec 9, 2024

No incidents reported.

Dec 8, 2024

No incidents reported.

Dec 7, 2024

No incidents reported.

Dec 6, 2024
Resolved - The issue causing delays in Wi-Fi integration entries has been successfully resolved.

We appreciate your patience during this time; a detailed root cause analysis will be shared in the coming week. For any remaining issues, please contact Envoy Support via the live chat messenger or hi@envoy.com

Dec 6, 11:46 PST
Monitoring - A resolution has been implemented to mitigate latency issues for Meraki and Aruba Central.

If you have any immediate questions or concerns, please contact Envoy Support via the live chat messenger or email us at hi@envoy.com.

Dec 5, 15:59 PST
Identified - We have identified the root cause of the issue and are currently implementing solutions to address the data delays impacting Aruba Central and Meraki integrations. Resolutions for any remaining Wi-Fi integrations will be addressed subsequently.
Dec 5, 13:06 PST
Investigating - We are currently investigating an issue affecting Wi-Fi integrations (e.g., Aruba Central, Meraki), where signals are not converting into successful entries real-time. We will provide an update on the matter as soon as possible.

For any immediate questions or concerns, please reach out to Envoy Support via the live chat messenger or at hi@envoy.com.

Dec 5, 12:50 PST
Dec 5, 2024
Resolved - We have confirmed that the Envoy Dashboard and mobile app have fully recovered. Our team will continue to monitor all product components to ensure ongoing stability.
Dec 5, 09:03 PST
Identified - Engineering has identified a solution to the login error affecting some users and is actively working to implement and validate the fix.
Dec 5, 08:45 PST
Dec 4, 2024

No incidents reported.

Dec 3, 2024

No incidents reported.

Dec 2, 2024

No incidents reported.

Dec 1, 2024

No incidents reported.

Nov 30, 2024

No incidents reported.

Nov 29, 2024

No incidents reported.

Nov 28, 2024

No incidents reported.

Nov 27, 2024

No incidents reported.

Nov 26, 2024

No incidents reported.