We have identified and resolved the issue causing the rules feature to be hidden for certain customers
Sep 17, 22:00 PDT
An issue regarding the approval/denial flow during employee screening has been identified and resolved, we are still investigating an issue causing the rules feature to be hidden from certain accounts
Sep 16, 13:26 PDT
We are currently investigating reports of an issue with settings configuration impacting certain Protect users.
Our engineering team is working to identify the root cause and implement a solution. Logged in users may be affected.
We will send an additional update in the next 30 minutes.
Sep 16, 10:22 PDT