On February 21, Envoy’s Brivo integration was inadvertently rolled back to an older version causing disruption in auto-check in process for Employees. Our team swiftly identified the issue and resolved it by rolling the integration to the latest version and thus restoring functionality. 

Following the resolution, an internal post-mortem has been organized to analyze the incident and note key learnings, and action items to prevent similar incidents in the future. If you have any concerns or require additional information, please don't hesitate to contact our Customer Support team via hi@envoy.com or contact your dedicated account manager