Some users unable to export data from the dashboard

Incident Report for Envoy

Resolved

The incident has been resolved. Our Engineering team is monitoring the status closely.

Posted Jan 06, 2023 - 08:06 PST

Update

We are aware of an issue with the analytics tab not loading for some users. Our engineering team is currently investigating the root cause and will provide an update shortly.

Posted Jan 06, 2023 - 06:36 PST

Investigating

We are currently experiencing a partial disruption to the exporting functionality in our dashboard. Users may receive an "Internal Server Error"

Our engineering team is working to identify the root cause and implement a solution. Logged in users may be affected.

Posted Jan 06, 2023 - 04:46 PST

This incident affected: Envoy dashboard.