12/7 Degraded Service due to AWS

Incident Report for Envoy

Resolved

This incident has been resolved.

Posted Dec 07, 2021 - 14:59 PST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Dec 07, 2021 - 14:42 PST

Investigating

We are currently experiencing intermittent disruptions in service due to AWS. Please see https://status.aws.amazon.com/ for additional information.

We will send an additional update as we learn more.

Posted Dec 07, 2021 - 14:23 PST

This incident affected: Envoy dashboard, Visitor registration, Deliveries, Rooms, Desks, Mobile and Infrastructure (AWS s3-us-standard).