12/7 Degraded Service due to AWS

Incident Report for Envoy

Resolved

This incident has been resolved.
Posted Dec 07, 2021 - 14:59 PST

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Dec 07, 2021 - 14:42 PST

Investigating

We are currently experiencing intermittent disruptions in service due to AWS. Please see https://status.aws.amazon.com/ for additional information.


We will send an additional update as we learn more.
Posted Dec 07, 2021 - 14:23 PST
This incident affected: Envoy Dashboard, Visitor registration, Mobile, Workplace (Desks, Deliveries, Rooms), and Infrastructure (AWS s3-us-standard).