Visitor entry notifications delayed or dropped

Incident Report for Envoy

Resolved

Between 11:12 am PST and 11:42 am PST visitor entry notifications were delayed and some may have been dropped. A deployment inadvertently changed a configuration variable that caused our notification queue to have fewer resources than normal. Our engineers resolved the underlying issue quickly but our notification queues took several minutes to recover to full capacity.

Posted Feb 08, 2018 - 12:00 PST