We are happy to report that the issue related to some users being unable to view the "Schedule" tab on the Envoy Mobile app is now resolved.
We apologize for any inconvenience this has caused & appreciate your patience while our team worked to resolve. For any ongoing questions/concerns, please reach out to Envoy Support via hi@envoy.com
Posted Jul 21, 2025 - 11:59 PDT
Identified
Our team have identified the cause and are working on implementing a fix.
Posted Jul 21, 2025 - 08:37 PDT
Investigating
We are currently investigating an issue where some users are unable to view the "Schedule" tab on the Envoy Mobile app. Our team is working to identify the root cause. Users can view and schedule through the web dashboard (dashboard.envoy.com).
We apologize for the inconvenience this has caused and appreciate your patience while our team is working on it. For any questions, please reach out to Envoy Support via hi@envoy.com
Posted Jul 21, 2025 - 01:35 PDT
This incident affected: Workplace (Employee Registration, Deliveries) and Visitor registration, Mobile.