3.19.23 Envoy Analytics Disruption

Incident Report for Envoy

Resolved

This incident has been resolved and functionality to our core analytics pages has been restored; please note that embedded reports will specifically be unavailable until further notice.

Posted Mar 19, 2023 - 14:39 PDT

Identified

The following Analytics pages are currently being affected by this disruption.

Protect Location Analytics
Visitors Location Analytics
Visitors Visitor/Invites Export
Deliveries Location Analytics
Desks Location Analytics
Protect Global Analytics
Visitors Global Analytics
Visitors Global Scheduled Reports
Desks Global Analytics

Posted Mar 19, 2023 - 12:24 PDT

Investigating

We are currently experiencing a disruption of service to our analytics components. Our engineering team is working to identify a fix; additional updates will be provided as soon as possible.

Posted Mar 19, 2023 - 11:19 PDT

This incident affected: Envoy dashboard.