Service Disruption - Partial
Incident Report for Envoy
The issue has been resolved and all systems are fully operational. This afternoon we experienced an increase in traffic to our servers - our systems correctly responded by auto-scaling to meet demand but the request queues that were currently running became overwhelmed and stopped accepting new requests.

We have identified the cause of the stuck requests and have a fix in place to prevent this from causing service disruption should it occur again.

Apologies for any inconvenience caused, if you are still experiencing issues please reach out to or via the messenger on your dashboard and we'll be happy to assist.
Posted Jul 26, 2021 - 18:04 PDT
A fix has been implemented and we are monitoring the results.
Posted Jul 26, 2021 - 17:39 PDT
We are currently experiencing a partial service disruption to our dashboard and mobile app.

Our engineering team is working to identify the root cause and implement a solution. Logged-in users may be affected.

We will send an additional update in the next 30 minutes.
Posted Jul 26, 2021 - 16:50 PDT
This incident affected: Envoy dashboard and Mobile.