Possible degraded performance

Incident Report for Envoy

Resolved

The issue with our upstream vendor AWS has been resolved. If you require any help, please don't hesitate to contact Envoy support.

Posted Jun 13, 2023 - 15:52 PDT

Monitoring

AWS (Our Upstream Vendor) has resolved some of the issues they are still working on processing the backlog of events. We will continue to monitor our systems. If you are seeing an issue, please contact Envoy support.

Posted Jun 13, 2023 - 14:46 PDT

Investigating

We are continuing to monitor possible degraded performance across our product as AWS expanded the list of affected services: https://health.aws.amazon.com/health/status

Posted Jun 13, 2023 - 13:01 PDT

This incident affected: Envoy dashboard, Visitor registration, Deliveries, Rooms, Desks, and Mobile.