Upgrade prompt popping up for non-basic/standard/enterprise users

Incident Report for Envoy

Resolved

This issue has been resolved, if you are still seeing this issue please reach out to Envoy Support

Posted Feb 22, 2022 - 14:45 PST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Feb 22, 2022 - 14:44 PST

Investigating

We are currently investigating an issue where the user will receive a prompt that they need to upgrade the premium plan when logging into the Envoy dashboard.

Posted Feb 22, 2022 - 14:27 PST

This incident affected: Envoy dashboard.