iPad app crashes
Incident Report for Envoy
Resolved
The fixed version of the iPad app is available in the App Store and all errors are resolved.
Posted 10 months ago. Aug 08, 2018 - 13:14 PDT
Monitoring
Our services are operational now. The crashes in iPad app were caused by a misconfiguration with one of our upstream vendors, we've identified and fixed the issue immediately, but it takes around 20 minutes for the change to kick in.
Posted 10 months ago. Aug 08, 2018 - 12:35 PDT
Investigating
Our engineers are currently investigating an increased error rate in our iPad app. Only the latest version of the app appears to be affected.
Posted 10 months ago. Aug 08, 2018 - 11:31 PDT
This incident affected: Visitor registration.